[cvsnt] RE: unable to process your request.

[support at informatica.com]

Dear Customer,

Informatica is unable to process your request for service.  ATLAS is unable to verify your email address for access authorization.

Only contacts with read/write privileges are able to raise Service Requests. And the project to which the read/write contact belongs has to have current maintenance agreements.  If you are already a read/write contact it is probable that we have a different email address for you, please forward this email to support_admin at informatica.com, adding your name, contact details and project number so we can amend our records.

If you would like to become a contact please either contact your project's primary contact or send an email to support_admin at informatica.com stating that you wish to be added as a contact.  Please include the following information.

First name
Last Name
Project ID
Project or account name
Phone number
Email address

Please choose one
Read/Write
Read only

Thank you for your patience while we resolve this issue.