Problem 13

XML file exists but IDF cannot find record/form:

This behavior can occur due to many issues, particularly setup and configuration issues both to do with the UD6/CMtool Driver, and the configuration management tool being used. In particular the following points should be checked:

If all other configuration issues are resolved, another cause for the error may be that the XML file has become corrupted. The easiest way to check this is to load the XML file into Internet Explorer 5. Provided that the XSL stylesheet is also available, Internet Explorer will parse the file and check it for errors, and if successful, it will display it formatted into an HTML report, eg:

If other XML files display like this, but one particular XML file gives an error, it probably indicates corruption of that file. Please e-mail the XML file to consultants@march-hare.com so that it can be diagnosed. Please also provide as complete a description as possible of the work that was performed on the file prior to the corruption occurring. If it is possible to provide an export for this object from the ORIGINAL UNCORRUPTED system using the IDF, that will help the diagnosis considerably.

If the corruption is minor, or has been caused by manually editing the XML file (ie: not in the IDF), it should be possible to use the error message that Internet Explorer 5 provides to diagnose the problem and correct it. For instance, this error was caused by the invalidity of the meta character &lt (it should be < ).

The auxiliary program FIXUD6.EXE may also be used to repair small problems in the XML files.

Useful links

fixud6.exe

Installing UD6/CMtool driver

How to get support

Further Information

Troubleshooting UD6 Troubleshooting
Problem 1 No LOGO or Advertising Banner
Problem 2 Unable to locate 3GL function UDBUD6
Problem 3 No response when Assembly Workbench is selected
Problem 4 All driver functions slow when used on a shared network drive
Problem 5 Transcript shows error 182 - Unable to load DLL.
Problem 6 Transcript shows Unable to locate 3GL function UDBUD6.
Problem 7 Filenames are sometimes uppercase other times mixed case.
Problem 8 DocZilla does not show XML files correctly
Problem 9 Internet Explorer 5 gives error when showing XML files
Problem 10 9016 - System needs more channels for files. error displayed
Problem 11 IDF will not compile components
Problem 12 Transcript shows error 31 - Unable to load DLL.
Problem 13 XML file exists but IDF cannot find record/form.
Problem 14 IE5 incorrectly display XML if USYS$UD6_PARAMS=xsl w3c.
Problem 15 Description fields appear in XML file with control characters.
Problem 16 Import appears to hang during import of UGLYPH.
Problem 17 Edit properties of a label in a component takes a long time.
Problem 18 IDF crashes during phase 4 of compile.
Problem 19 The process cannot access the file / sharing violation.
Problem 20 Cannot find WININET.DLL.
Problem 21 1734 - Compiler read error on unexpected empty XXXXXX
Problem 22 8069 - Copy failed: Write error on file/table
Problem 23 Illegal & character when NLS is off
Problem 24 Illegal < character when MHGFP140 is on, garbled bold, underline, and italic text in XML file.
Problem 25 -1023 fetch error When UD6 tries to retrieve from user defined table.
Problem 26 8080 - Nothing copied. when exporting from UCGROUP.
Problem 27 Labels on Paint Tableau have incorrect shape (bold, italic, underline).
Problem 28 Cannot import: Commit now! Number of open files preventing open of new file.
Problem 29 IDF crashes on startup.
Limitations General driver limits

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